Monday, December 11, 2023
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SK Telecom, Deutsche Telekom to develop LLM for telcos

Deutsche Telekom, SK Telecom e& and Singtel had beforehand fashioned the World Telco AI Alliance

Korean provider SK Telecom (SKT) and German operator Deutsche Telekom will collectively develop an industry-specific language mannequin (LLM) because the preliminary step of the “World Telco AI Alliance”, beforehand introduced by Deutsche Telekom, e&, Singtel and SK Telecom.

The 2 telcos stated that the brand new providing will probably be specifically tailor-made to the necessities of digital assistants in customer support and can make simpler for telecommunications corporations to deploy generative AI fashions effectively and rapidly.

“AI exhibits spectacular potential to considerably improve human problem-solving capabilities. To maximise its use particularly in customer support, we have to adapt present giant language fashions and practice them with our distinctive knowledge. It will elevate our generative AI instruments,” stated Claudia Nemat, member of the board of administration for know-how and innovation at Deutsche Telekom.

SKT and Deutsche Telekom plan to collaborate with AI corporations corresponding to Anthropic  and Meta to co-develop a multilingual giant language mannequin (LLM) tailor-made to the wants of telcos. They plan to unveil the primary model of the telco-specific LLM within the first quarter of 2024. 

“By way of our partnership with Deutsche Telekom, we’ve got secured a robust alternative and momentum to achieve international AI management and drive new development,” stated Ryu Younger-sang, CEO of SKT. “By combining the strengths and capabilities of the 2 corporations in AI know-how, platform and infrastructure, we count on to empower enterprises in many alternative industries to ship new and better worth to their clients.”

The 2 telecommunications corporations lately signed an settlement in Seoul for the joint improvement.

The companions highlighted {that a} telco-specific LLM gives a greater understanding of buyer inquiries about telecom providers than normal fashions, which makes this providing optimally tailor-made to be used in customer support.

The intention of this new providing is to help telecommunications corporations in Europe, Asia and the Center East, in establishing their very own digital assistants primarily based on generative AI.

In July, SK Telecom, Deutsche Telekom, e& and Singtel had fashioned the World Telco AI Alliance, with the principle intention of making a brand new buyer expertise by using AI know-how.

The 4 members of the World Telco AI Alliance agreed to make joint efforts to speed up AI transformation of the present telco enterprise in addition to develop new development drivers by new AI-powered enterprise fashions.

The 4 carriers stated they are going to collectively develop the Telco AI Platform by combining their respective applied sciences and capabilities. The Telco AI Platform is predicted to function the core basis for brand new AI providers, together with these designed to enhance the present telco providers, digital assistants and tremendous apps that supply a variety of providers.

Additionally, with a purpose to facilitate the cooperation, the carriers will type the World Telco AI Alliance Joint Working Group, which could have detailed discussions on points corresponding to co-investment alternatives and the co-development of the Telco AI Platform to achieve a definitive settlement.

The telcos additionally plan to help one another in working AI providers and apps of their respective markets and cooperate to construct an ecosystem.



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