As rail and mass transit operators are bouncing again from the worldwide pandemic, they’re additionally persevering with alongside their digital transformation journey, trying to create a contemporary journey expertise whereas bettering operations and attaining sustainability targets.
Passengers have excessive digital expectations in the present day and are used to the comfort of always-on companies. Due to this, rail and mass transit operators are putting a robust emphasis on bettering their buyer expertise – each in stations and on-board their trains. The passenger expertise is being reimagined to offer a frictionless, protected, and linked journey.
In the latest episode of the Espresso and Conversations podcast, Andy Handbook and I joined host Danny Vicente to debate the rail and mass transit trade and improvements and know-how which are shaping its’ future. We overview the newest tendencies which are driving sustainability, effectivity, and passenger-centricity within the trade.
All through the episode, we discover how transportation organizations can set up a safe, resilient, and agile community. Different subjects we delve in to incorporate:
- How hybrid work is altering passenger wants
- Reaching net-zero targets
- Connectivity challenges
- Cybersecurity for important infrastructure
We shut the podcast with a dialog round the way forward for rail – elevated automation, electrification, high-speed rail, and extra.
Watch or take a hearken to the episode, out there now!
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-coffee/id1516679188
Spotify: https://open.spotify.com/present/3pzuVaRMPvnqm5LXU4QB0X
YouTube: https://youtu.be/npso6DP8PFI
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