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vCloud Utilization Meter Notifications

What’s vCloud Utilization Meter and the way does it work?

Utilization Meter is a free instrument a part of the VMware Associate Join Program (beforehand VMware Cloud Supplier Program) that captures the utilization of VMware merchandise put in on-prem.

It’s put in as a digital equipment within the supplier’s knowledge heart by way of vSphere. It connects to the VMware merchandise utilized by the supplier and begins gathering utilization knowledge each 1 hour.

The collected knowledge is then acquired by a cloud service that aggregates the info and this knowledge goes to the supplier’s Month-to-month Billing Order (MBO) within the VMware Commerce Portal on the finish of every month.

The aggregated utilization knowledge may also be tracked in Cloud Associate Navigator because it will get up to date each 24 hours, which helps suppliers have an summary of the VMware product utilization of their cloud providing.

Why do that you must monitor the Utilization Meter occasion for errors?

As Utilization Meter is an integral a part of the metering and reporting of the VMware merchandise a part of the VMware Associate Join program, any error which will happen with it have to be fastidiously monitored and duly resolved.

The metering points that Utilization Meter detects can result in incomplete metering knowledge. For those who as a supplier have a reporting month with utilization knowledge that differs drastically from a earlier interval, then you definately may get contacted by your aggregator or the VMware compliance group.

What are the problems being reported?

Utilization Meter sends notifications within the following instances:

  1. Change within the standing of the Utilization Meter – When the equipment modifications its standing from on-line to offline.
  2. When the Utilization Meter occasion is just not registered with a contract within the VMware Commerce Portal.
  3. If there are not any merchandise added for metering within the Utilization Meter net utility.
  4. If there is a matter with a metered product and the equipment can’t gather utilization knowledge prior to now 24 hours.

How you can verify for Utilization Meter Errors?

Utilization Meter notifies suppliers for points with the metering within the following methods:

  1. Utilization Meter net utility -> Notifications

Go to Utilization Meter net utility, and underneath Notifications, you will note all notifications returned by Utilization Meter. If you wish to monitor the notifications associated to a selected metered VMware product, go to the web page of that product, choose the product, and click on Notifications. The notifications associated to that product will seem. The Learn circle on a notification implies that utilization knowledge assortment was unsuccessful for the previous 24 hours for a selected VMware product. The inexperienced circle implies that utilization assortment has been made for a product for the previous 24 hours.

  1. Mail Notifications

Utilization Meter sends notifications each 24 hours to the emails of people that have been added to the supplier’s org and have no less than Supplier Billing Person person permissions. These person permissions assist you to not solely view utilization knowledge but in addition obtain notifications for points with the Utilization Meter. The emails are acquired in case there’s a change within the Utilization Meter standing, there’s a change with a product or Utilization Meter can’t gather utilization knowledge.

  1. Cloud Associate Navigator -> Utilization & Commerce -> Utilization Meter Operation

If you’re unsure in case your utilization meter is sending utilization knowledge to vCloud Utilization Perception, then you possibly can verify that in Cloud Associate Navigator. To take action, go to Cloud Associate Navigator, Utilization & Commerce, Utilization Operation. There, choose the Utilization Meter which standing you need to verify. Subsequent to it, there’s a three-arrow menu, increase it to see the Utilization Meter standing. Below Final Add, you will note when the cloud service final acquired utilization knowledge from that Utilization Meter.

  1. Syslog Server capturing Utilization Meter logs

Alternatively, configure a Syslog server to seize Utilization Meter logs. How to do that, be taught from right here.

Cadence of the Utilization Meter mail notifications

Each 24 hours if a problem is detected, e.g., no added merchandise for metering, utilization knowledge not being collected for a product by Utilization Meter, and so forth. If no less than one subject is detected that impacts the utilization knowledge assortment, then an e mail notification is shipped to the emails of the customers added to the supplier org in Cloud Associate Navigator. In case you have no less than a Supplier Billing Person position, then you’ll obtain notifications for points together with your Utilization Meter.

How you can get notified for errors together with your Utilization Meter

To obtain notifications out of your Utilization Meter to your e mail, you need to have been added to the customers in a position to entry your supplier group in Cloud Associate Navigator. The position that you need to should obtain Utilization Meter notifications is no less than Supplier Billing Person position.

You too can arrange VMware Log Perception or some other Syslog server to obtain the Utilization Meter logs and to watch any points which will happen with Utilization Meter.

How you can cease receiving notifications from Utilization Meter

At the moment, notifications can solely be stopped for a person if that person is faraway from the checklist of customers in a position to entry the supplier org in Cloud Associate Navigator .

After eradicating that person from the Cloud Associate Navigator group, they won’t obtain Utilization Meter notifications from that time on however received’t additionally be capable of entry that group in Cloud Associate Navigator.

It is strongly recommended that you simply use a delegated e mail deal with for Utilization Meter notifications that doesn’t belong to a selected worker.

How you can resolve Utilization Meter Errors

Mail notifications acquired from Utilization Meter embrace of their physique a decision to the detected drawback. Learn the decision and execute the steps from the KB article offered within the message.

What to do if the problem persists?

File a assist request with the GSS group. How to do that, learn the next KB article.

Have extra questions?

Contact us on Slack or e mail: usagemeter@vmware.com



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