Thursday, February 9, 2023
HomeCloud ComputingWebex Contact Middle as a Service Obtainable By Expertise Service Brokers

Webex Contact Middle as a Service Obtainable By Expertise Service Brokers


I’m extraordinarily proud that over the previous 12 months, Cisco unlocked a brand new path to market to promote turnkey Software program as a Service (SaaS) options.  Forming partnerships with Expertise Service Brokers Telarus and Intelisys has enabled hundreds of brokers and conventional Cisco companions to seize the chance provided by Cisco Unified Communications. In consequence, we’re delivering sooner buyer outcomes at a decrease price with options like Webex Conferences, Messaging, Calling and choose gadgets.

By the previous few months, we have now seen elevated market velocity, obtained nice suggestions from brokers, companions and prospects, in addition to requests for entry to further product strains. It provides me nice pleasure to announce that Webex Contact Middle, our contact middle as a service (CCaaS) resolution, has been added to our company provide.

Based on Future Enterprise Insights, the worldwide Cloud Based mostly Contact Middle Market is projected to succeed in $56.75 billion by 2027.  The pandemic accelerated the adoption of Unified Communications as a service (UCaaS) and now we see extra transferring to the cloud and CCaaS to energy their buyer expertise transformation methods.

By including Webex Contact Middle by means of our partnerships with Expertise Providers Brokers, brokers and companions can now provide any dimension prospects probably the most complete collaboration portfolio. With Webex Contact Middle’s safe, but open and customizable platform, companies can differentiate themselves within the market and create a aggressive benefit for themselves.

To be taught extra about our gives by means of know-how service brokers, go to Cisco.com.

 

Find out about Webex Contact Middle gross sales fashions on Cisco SalesConnect.

 


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